Privacy Policy

Introduction

motorcarrier.ai (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit motorcarrier.ai and use our services.

Information We Collect

• Personal information you provide: Name, email, phone, business information, USDOT/MC numbers.
• Quote comparison uploads (optional): If you use our quote comparison tool, you may upload insurance quote documents (PDFs) or screenshots/images. We may extract structured fields (for example: premiums, limits, deductibles, and coverage selections) to generate a comparison.
• Usage data: Pages visited, time on site, referral source, and interactions with our tools.
• Cookies and tracking technologies: Session data, preferences, and analytics events.
• Information from third-party services: FMCSA records, payment processors, and other integrations you authorize.

Data minimization: We aim to store only what is needed to operate and improve the tool. Where possible, we store extracted structured fields instead of full document text.

How We Use Your Information

• Process your applications and filings.
• Provide compliance monitoring and account support.
• Communicate with you about your services and deadlines.
• Provide and improve our tools (including the quote comparison tool) and generate summaries and recommendations.
• Send relevant updates, reminders, and operational notices.
• Analyze usage patterns to enhance user experience and reliability.
• With your direction, send quote comparison summaries to the email addresses you provide (including your insurance agents).

Information Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist our operations (for example: hosting/database, email delivery, analytics, and AI processing used to extract structured fields from uploaded quotes).
• Government agencies as required for filings (FMCSA, state DOTs).
• Partner vendors only with your explicit consent.
• Legal authorities when required by law, subpoena, or court order.
• Insurance agents you choose to include (when you provide their email addresses or ask us to send them a summary).

We may use third-party processors to help generate quote comparisons. These providers may process the content you submit to deliver the requested functionality.

Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies for essential website functionality, analytics, and remembering your preferences. You can disable cookies in your browser settings, but some features may not function properly without them.

Your Rights

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal obligations.
• Opt out of marketing communications.
• Request a copy of the data we maintain about you.

If you are a resident of certain U.S. states (including California), you may have additional rights such as the right to know what personal information we collect, the right to delete, the right to correct, and the right to opt out of certain sharing/processing. We will honor applicable requests as required by law.

Data Retention

We retain personal information only as long as necessary for the purposes described in this policy. Quote comparison uploads and derived data may be retained to provide results, support your request, and improve the tool. Where we store extracted text from uploaded quotes, we aim to limit retention and may delete it after a short period (for example, 7 days), while keeping structured fields and audit records as needed.

Third-Party Services

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Review their policies before sharing personal information.

Children's Privacy

Our services are not intended for individuals under 18, and we do not knowingly collect their data.

Changes to This Policy

We may update this policy from time to time. We will notify you of changes by posting the new policy on this page and updating the “Last Updated” date above.

Contact Us

If you have questions about this Privacy Policy, contact us at daniel@motorcarrier.ai.

Mailing Address: 57 Union St. S #1059, Concord, NC 28025